Shipping
What is the price of shipping?
- Orders totaling $39 or more qualify for free shipping; otherwise, there is a flat rate shipping fee of $8.
- After your order is shipped, we will send you an email containing your tracking information. Currently, we offer delivery services to the United States (excluding remote areas) only. We do not support delivery to other countries or regions.
- Please note that it may take up to 24 hours for your tracking information to become active. You can track your package using the following website link: https://goodsspark.com/pages/tracking-order
What is the shipping time?
- Processing Time: Within 1-3 business days after you place an order, we will send all orders to our fulfillment center for shipment.
- Shipping Time: Delivery within the United States is estimated to take 7-14 business days.
Useful Tips:
- Typically, our local shipping partners deliver packages on regular business days (Monday to Friday). To ensure safe delivery, we recommend providing an address where someone can receive the package on business days. We also suggest keeping your phone on during the expected delivery time as the shipping agent may need to contact you.
- Our delivery service requires a customer signature for successful delivery. Therefore, please ensure that you or an authorized person is available at the delivery address.
Key Points to Remember (Buyer's Responsibility):
- Any applicable customs duties in the recipient's country/region are the buyer's responsibility.
- Any expenses incurred due to the buyer's delivery delays or address changes are the buyer's responsibility.
- If the buyer cancels the order midway or returns it for any reason, the related expenses are borne by the buyer.
- If you have any questions about the product, feel free to contact us anytime via contact@goodsspark.com business email.
Payment Policy
Payment Policy
At GoodsSpark, your convenience, security, and privacy while shopping are our top priorities.
We accept various payment methods, including credit card (Visa, Mastercard, American Express), Shop Pay and PayPal.
When you choose to pay with PayPal, you will be redirected to PayPal's payment page. Simply log in to your PayPal account to confirm your payment.
Pricing GoodsSpark is committed to offering competitive prices for all our products. The total price of your order will include the product price on the day of shipment and applicable sales tax. GoodsSpark reserves the right to adjust prices on GoodsSpark.com as necessary and to correct any pricing errors that may occur.
Coupon Codes You can apply coupon codes to your order during checkout. After entering the coupon code, click "Apply." Your order total will automatically adjust to reflect the discount. Before proceeding to checkout, ensure that you click "Apply," otherwise, your order total will not include your coupon or reward points discount.
Proof of Purchase If you provide an email address with your order, GoodsSpark will send an order confirmation to it.
Important Note: Make sure you enter the coupon code exactly as received, with no spaces before, within, or after the code. To prevent errors, we recommend copying/pasting the promotion code you received. However, please note that coupon codes are subject to promotional terms, and some items on our website may not be eligible for coupon discounts.
Return Policy
Return Policy
Returns and Exchanges
You may return or exchange items within 7 days of receiving them, provided you can present proof of purchase, including your order number and email, along with a detailed reason for return. We will only accept returns or exchanges for items that are damaged, defective, or incorrect upon delivery. For any return claims, an unboxing video must be provided as proof.
Please note: We do not offer refunds for non-quality-related issues after the item has been shipped (such as change of mind or incorrect sizing). Damage caused by wear and tear does not qualify for return or exchange.
How to Return or Exchange Items
To initiate a return or exchange, please send an email to contact@goodsspark.com. We will respond within 24-48 hours with the return address. Items must be returned in their original condition, including packaging, and must be unworn and undamaged.
Once we receive and inspect the returned item (along with the required unboxing video proof), we will process either a refund or an exchange.
Do I Pay for Shipping on Returns?
If the item has already been shipped, customers are responsible for return shipping costs, using a carrier of their choice. We strongly recommend using a tracking service, as KarmaBless is not responsible for packages lost in transit without tracking.
If the item has not yet been shipped, no shipping fees will apply to exchanges. However, please contact us via contact@goodsspark.com to confirm the shipment status.
Shipping Delays
In the event of delays caused by unavoidable circumstances such as courier disruptions or holidays, please contact our customer service team for assistance.
How Long Does it Take to Get a Refund?
Refunds will be processed once the returned item (accompanied by the unboxing video) is received and inspected. Refunds will be issued using the same payment method used for the original purchase and typically take 3-5 business days to process. However, please note that the exact timing may vary depending on your bank or payment provider.
Can I Cancel My Order?
If you have placed an order by mistake or changed your mind, please contact us immediately. If the item has not been shipped yet, we will cancel the order and issue a full refund. Send an email to contact@goodsspark.com for assistance.